How to enable custom order request on Etsy?

Article last modified on: Tue, 08 Aug 2023

If you're ready to do the customizations when your buyer places an order on Etsy, you can enable the Custom Order Request for your listings. To enable the Custom Order Request, you need to follow the below steps in your Etsy Shop Manager :

  1. Visit the and Open your "Shop Manager".
  2. Click on the "Settings" icon.
  3. Proceed with the "Options" in the Settings.
  4. Check on the option "Enabled" under the Custom Order Requests.
  5. Click on the "Save" button at the bottom of the page.

Once you have enabled it, the "Request Custom Order " button will appear on your Shop as well as Listings.

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