I have recieved an order on Etsy but that order is not visible in the App or on Shopify. What can be the reason?

Article last modified on: Thu, 04 Jan 2024

There are three possible reasons why an order received on Etsy is not visible in the App:

  1. Order Limit exhausted
  2. Product SKU unavailable
  3. Inventory unavailable


Generally, an order is synced and updated in real-time in the App. Once any of the above encountered issue(s) is resolved you'll start receiving orders in real time.

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